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Frequently Asked Questions | CareBoard
CareBoard is an Australian-built care management software platform that helps NDIS, aged care, and disability service providers manage their entire operations — from rostering and billing to client documentation and compliance — all in one secure system.
CareBoard is designed for NDIS providers, home care agencies, disability support organisations, and community service teams that want to simplify their day-to-day operations with smarter technology.
Rostering & shift scheduling
Client & staff management
Progress notes & documentation
Billing & invoicing (NDIS-ready)
Reporting & analytics
Absolutely. CareBoard is built to align with NDIS Practice Standards and industry regulations. It also provides audit-ready reporting, document storage, and tracking tools to help maintain compliance easily.
We offer two simple plans:
Starter Plan – for small teams
Business Plan – for growing organisations
Yes. Our onboarding team will help you import your client and staff data from spreadsheets or your previous system — safely and securely.
Yes. CareBoard supports multi-site operations, so you can manage staff, clients, and rosters across different branches from one central dashboard.
You can start by SIGN UP through our website. Our team will guide you through the setup process and help configure CareBoard for your organisation’s needs.